Account suspension

Melmc

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Hello,

I received an email that my account was suspended because I needed to fax in my ID. I have sent it twice now and haven't been reactivated. Is there someone I can contact other than the general email?
 

jan

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Hello,

I received an email that my account was suspended because I needed to fax in my ID. I have sent it twice now and haven't been reactivated. Is there someone I can contact other than the general email?
Most people who have this problem, just try to be persistent. At least in the past, it was nearly always resolved (but it took lots of emails).

I wish I had better advice. There is reason to hope! It should work out. And I wish I had a better email addy, but I just don't.