Press/Studies Building Trust in Crowd Worker Forums: Worker Ownership, Governance, and Work Outcomes

electrolyte

The Ghost of MTurk Past
Contributor
Joined
Jan 10, 2016
Messages
19,184
Reaction score
45,978
Points
1,313
Crowd worker forums serve as sites for trust-building between workers that is not supported by more specialized tools. The four largest Mechanical Turk forums have different governance styles. The first author, a professional crowd worker, is, with other workers, building a worker-owned, democratically governed forum. We expect this approach to increase trust among workers, and between workers and requesters, and lead to higher quality work and a better work experience.

http://trustincrowdwork.west.uni-ko....west.uni-koblenz.de/files/laplante_trust.pdf

This was written by me and Six (of Turkopticon). I presented it (via Skype) at the Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms workshop (part of the Web Science 2016 conference) in Hannover, Germany on Sunday. :)