Exceeded monthly credit limit error

cooljlee001

New Member
Joined
Nov 4, 2022
Messages
2
Reaction score
0
Points
1
Age
22
Gender
Female
When I try to publish my batch, I get the error "You have exceeded your monthly credit limit". I went into my AWS account and raised my budget limit to 1000 dollars yet I still have this problem. I tried lowering my hits so that the cost is like only 50 dollars. But I still have this problem. How can I solve this?

My account shows that my MTUrk account is configured to AWS billing and AWS billing is enabled, yet I don't see a separate tab for AWS billing.
 

Richieleeeeee

New Member
Joined
Oct 26, 2022
Messages
3
Reaction score
0
Points
1
Age
23
Gender
Non-binary
Hi, have your problem been solved? I have the same issue and have no idea what to do.
 

Mara

New Member
Joined
Jan 12, 2023
Messages
2
Reaction score
0
Points
51
Gender
Female
Hi, I had the same issue and after multiple emails with aws I had the limit raised to $1000. I think the only way to go is to email them/use the contact form. This seems to be a new policy after they had changed from pre-paid HITs to having your aws account linked to mturk for billing. All the best.