Hi everyone-
Any advice would be so appreciated. I received this email 17 October and proceeded to fax them twice. Once from a physical fax and once using an online service. I've since emailed them daily asking for either news or at least confirmation of having received the faxes. I'm an American with a Citibank account, SSN, etc. but spend a part of every month in Italy & do most of my turking in Italy...don't know if that could be the issue.
Here's the email & again thanks for listening!
Thank you for your patience while we reviewed your account.
Upon review, our investigations team has determined that appropriate action was taken. Per our initial email, your account was suspended pending additional account verification.
To start working using your Amazon Mechanical Turk account, please send us a copy of your driver’s license or an equivalent government issued Identification Document (ID). You can provide your ID by sending a scanned copy to our secure fax line at 1-206-569-1407.
The specialized team who handles these requests will only accept the information by fax, so we recommend using an online fax service if you do not have access to a fax machine. In addition, please be sure to type or clearly print the following information at the top of the document to help us identify you:
1. Your first and last name
2. The email you use to log into your MTurk Worker account
Once we receive and validate this information, we will proceed with reinstating your account. Please note that if we are unable to verify your identity you will not able to disburse your current earnings balance or otherwise participate in the MTurk marketplace.
Any advice would be so appreciated. I received this email 17 October and proceeded to fax them twice. Once from a physical fax and once using an online service. I've since emailed them daily asking for either news or at least confirmation of having received the faxes. I'm an American with a Citibank account, SSN, etc. but spend a part of every month in Italy & do most of my turking in Italy...don't know if that could be the issue.
Here's the email & again thanks for listening!
Thank you for your patience while we reviewed your account.
Upon review, our investigations team has determined that appropriate action was taken. Per our initial email, your account was suspended pending additional account verification.
To start working using your Amazon Mechanical Turk account, please send us a copy of your driver’s license or an equivalent government issued Identification Document (ID). You can provide your ID by sending a scanned copy to our secure fax line at 1-206-569-1407.
The specialized team who handles these requests will only accept the information by fax, so we recommend using an online fax service if you do not have access to a fax machine. In addition, please be sure to type or clearly print the following information at the top of the document to help us identify you:
1. Your first and last name
2. The email you use to log into your MTurk Worker account
Once we receive and validate this information, we will proceed with reinstating your account. Please note that if we are unable to verify your identity you will not able to disburse your current earnings balance or otherwise participate in the MTurk marketplace.
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