Speaking of Usertesting...
1 - After a few years now, - when tests either
- does not perform as described due to *their* website engineering? Or
- they have potential gender/race/socio-economic issues, on their website, and you acknowledge it
{on that unnamed liquor company webpage, for example}, =
Clients sometimes give retaliatory, one star ratings. So, I quit those tests more often now.
And on Usertesting, bad ratings have a proportionately bigger impact than Mturk, in my experience.
I was lucky, in that Usertesting reviewed, and removed the two recent ratings, like this.
Although my lesson?
If their code tanks, or they have problematic stuff that you genuinely refer to?
Usertesting clients "shoot the messenger" more often. In my experience.
2. Validately - I've done maybe 3 tests, all paid fine. It takes more unpaid time to get their tests, than other work that's available. Usertesting's site is easier to use, IMO.