07/25 - Mononoke Hime Monday!

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Turkster

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Hi and evening All!

I have a question. I'm a little effy about submitting my Soluto HIT. I was able to get through, on both calls, and I got names for both techs and even got my Device ID number. But I was unable to get the UCID on either call. The second guy told me that he wasn't able to pull up my profile, on what I called on, in order to give me the UCID. And it sounded like the first guy was dealing with the same issue. I don't have an LG phone either, so that's not it..

What would you do? Should I just throw it back or submit it with what I have and hope not to get a rejection?
Same thing happened to me. I submitted and noted what the people said on the phone. It was their fault. They should be aware of this because I am sure it happened to more people than just us two.
 
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Bokamo

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Added 300+ hits to my submitted today. Now it's time for bed, real job and finals tomorrow..blargh (notice I did NOT spend this evening studying for said final lol). I will get to 10K eventually lol.
 

Barbwire

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if you did the marty quals earlier, i asked when we can expect to have our scores graded

response:

"I'm processing many of the qualifications tonight - some may take a day or two longer though."
 

Onyxbird

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i'd submit it and message them exactly what you just typed

they probably still have record of the call (they are recorded I believe) and if you can give them an accurate time of your call and your name they could identify you
Thanks, I have done that and related all that I could on the message. Both techs were kind of conflicted but were very understanding on their end. The first tech was like "Just remember my name,"


So I'll just have to wait and see what happens, this time,tomorrow.
 
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Onyxbird

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Same thing happened to me. I submitted and noted what the people said on the phone. It was their fault. They should be aware of this because I am sure it happened to more people than just us two.
Yeah, let's just hope that it goes through. :ahhh:
 

ecko

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Yeah, let's just hope that it goes through. :ahhh:
I have had to do that multiple times and they have always approved. just make a note and fill in what you can.
 
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