Hi everyone, this is my first post here. I hope I am posting this in the correct section.
The problem that I have is that in the mornings during the work week (MON - FRI), the HITs page on mturk loads very slowly; most of the time, it wouldn't load completely and will display the following message:
"Your request was not completed successfully.
Please try it again. If you continue to receive this message, please try your request again later."
This will persist from the morning until around 3 pm in the afternoon. Since I can't access the HITs page consistently during the mornings, it has made the turking experience very frustrating and inefficient as I often can't browse the list of HITs available and HITscraper needs that page to scrape the available HITs.
I have tried the following, but none of them fixes the problem:
Logging out and logging back into my account
Accessing the mTurk platorm and logging in using the incognito mode
Switching to another browser(Chrome, Firefox, Internet Explorer, Edge - all using the latest versions)
Clearing cache, clearing cookies
Using another internet connection, like a library's connection or my cellular connection
Using another computer
Disabling all extentions in my browsers
Disabling all scripts
I have also tried contacting mTurk customer service, but they gave me the usual response(nothing is wrong on their end) and it was not helpful.
I want to note that this only happens when I am logged in. When I am logged out, the HITs page loads very quickly. On the weekends and during the evenings, the HITs page loads quickly. I thought that this might be an issue related to too many users using the mTurk platform, but it seems unlikely as this has happened every weekday for the past two weeks and other users of this forum do not seem to have expereinced these difficulties.
Has anyone else had this experience? Does anyone know why this is happening?
Thank you for taking the time to read the post.
The problem that I have is that in the mornings during the work week (MON - FRI), the HITs page on mturk loads very slowly; most of the time, it wouldn't load completely and will display the following message:
"Your request was not completed successfully.
Please try it again. If you continue to receive this message, please try your request again later."
This will persist from the morning until around 3 pm in the afternoon. Since I can't access the HITs page consistently during the mornings, it has made the turking experience very frustrating and inefficient as I often can't browse the list of HITs available and HITscraper needs that page to scrape the available HITs.
I have tried the following, but none of them fixes the problem:
Logging out and logging back into my account
Accessing the mTurk platorm and logging in using the incognito mode
Switching to another browser(Chrome, Firefox, Internet Explorer, Edge - all using the latest versions)
Clearing cache, clearing cookies
Using another internet connection, like a library's connection or my cellular connection
Using another computer
Disabling all extentions in my browsers
Disabling all scripts
I have also tried contacting mTurk customer service, but they gave me the usual response(nothing is wrong on their end) and it was not helpful.
I want to note that this only happens when I am logged in. When I am logged out, the HITs page loads very quickly. On the weekends and during the evenings, the HITs page loads quickly. I thought that this might be an issue related to too many users using the mTurk platform, but it seems unlikely as this has happened every weekday for the past two weeks and other users of this forum do not seem to have expereinced these difficulties.
Has anyone else had this experience? Does anyone know why this is happening?
Thank you for taking the time to read the post.
