i signed up for a 0% interest card with $100 cash back if you spend $1,000 in june. i tried to make the first purchase, card was declined for unknown reasons. turns out it was never fully activated despite my having activated it over the phone. fast forward to august and i still think i have 0% interest so i put $2k of baxter's vet bills on it. come to find out the offer was only for 0% on balance transfers, not purchases. NOT what the rep told me over the phone when i signed up. anyway whatever. so i go to cancel the account, first gotta redeem my rewards. oh wait, create a separate account for that even though you have a separate Ally credit card account from your Ally savings account. i now have 3 Ally logins all different. i try to add my Ally savings to get a 10% bonus on rewards redemption. Ally savings account # is 9 digits. online form says account # must be 10 digits. i call and am transferred 4 different times before i am eventually hung up on. i finally get thru to someone and they have no effing clue what they are doing. i am cancelling everything i have with Ally. maybe the 0% interest thing was my fault but i signed up over the phone and verified this with the representative. everything is a hassle with them.
edit: 0% was promotional for 12 months, thought i had plenty of time to pay off those vet bills with no interest. WRONG, now am looking for a 0% interest with 0% balance transfer fee card. if anyone has rec's please let me know!