whatever4ever
New Member
- Joined
- Apr 6, 2017
- Messages
- 28
- Reaction score
- 60
- Points
- 213
- Age
- 28
- Gender
- Female
They did the same thing to my dad when his mom died.Capital One was the worst when my sister died. I was cancelling her credit cards, and everyone was saying I'm so sorry for your loss. There's no need for you to send anything. We will check public records and write off the balance. Capital One acted like I was lying and required me to send a copy of the death certificate. When a person is dealing with a loss like that and making funeral arrangements, the last thing I wanted to do was get a copy of the death certificate and mail it to them.