wow, that sounds really similar. It's so weird. Sometimes, it's like, they just find any old apartment and drop it off there. Or, they deliver it next store to this other complex, and we call and they do the same thing, give a refund and like a $5 credit or something. But I wonder how they make their money sometimes with how often it happens. One time, at least, they included a picture of where they delivered it to so I was able to go and get it off someone else's doorstep, which was also kind of weird.