06/27 - Mild Confusion Monday

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YAHU

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yea, I bet a lot of customer service reps actually agree with the customer but can't say that cause they are locked in to working there just to make ends meet. Try to be respectful to them, and let them know why your done with the company, then leave or hang up.
but i am entitled to what i want for free let me speak to your manager sir
 

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/me "accidentally" disconnects call during transfer.
wondered about that as well, have been hung up on transfers and then wondered "had I been an asshole"?
 

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yea, I bet a lot of customer service reps actually agree with the customer but can't say that cause they are locked in to working there just to make ends meet. Try to be respectful to them, and let them know why your done with the company, then leave or hang up.
My buddy worked in a Dish call center. He got suspended for telling someone to spray their dish down with PAM so the snow wouldn't stick to it. Liability of them climbing the ladder and potentially falling off. Instead they just want a tech to come out and clear the snow off every time. What a world we live in..
 
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Title: Political Perceptions (~ 18 minutes) | PANDA
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wondered about that as well, have been hung up on transfers and then wondered "had I been an asshole"?
I actually didn't do this often, they (at my old job anyway) could see what buttons we pushed and disconnect and transfer were on opposite sides of the screen. But before that system was installed >.>
 

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Title: Research Study: Your evaluation of companies and products - Takes around 3-5 minutes to complete | PANDA
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Title: Research Study: Your evaluation of companies and products - Takes around 3-5 minutes to complete | PANDA
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My buddy worked in a Dish call center. He got suspended for telling someone to spray their dish down with PAM so the snow wouldn't stick to it. Liability of them climbing the ladder and potentially falling off. Instead they just want a tech to come out and clear the snow off every time. What a world we live in..
yea, that's cause some idiot went out and did exactly that and fall off his ladder like a Muppet, ruined it for everybody
 
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MerryLou

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Title: Simple, quick survey ($0.20). Bonus task ($1.00). 1467041044 | PANDA
Requester: Steven Prosser [A1CRX240HUO3RV] (TO)
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Title: Simple, quick survey ($0.20). Bonus task ($1.00). 1467041044 | PANDA
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This is a good one. Interesting, and they bonus fast.

Though, there is a lot of "we'll reject you if you don't put in effort" language.
 
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My buddy worked in a Dish call center. He got suspended for telling someone to spray their dish down with PAM so the snow wouldn't stick to it. Liability of them climbing the ladder and potentially falling off. Instead they just want a tech to come out and clear the snow off every time. What a world we live in..
Any time you work in any sort of call center... you have to assume everyone who calls you is completely brain dead, lacking any common or not-so-common sense, and has the manual dexterity of a drunk one legged dog. If you assume they have any competence at all, you are cruising for a lawsuit.... and a loss of faith in humanity as a worthwhile species.


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Title: Finding actions in videos - should take around 5 minutes (MAY CONTAIN EXPLICIT VIDEOS) | PANDA
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