OMG! I hate Spectrum internet right now. I was more than half way through a long study and my internet went out. So I go outside to see a guy coming down from the pole. I said, how long? He said, It wasn't me. That's not where your cable comes from. I said what about that big black thing. He says, no I'm showing the whole neighbourhood is out. He leaves. Says he'll be back. I go next door. They have internet. I go back outside, "Brent" comes back, checks the OTHER pole at my house because it CAN'T be the one he touched. He comes down 20 minutes later. Says he has to go check up the road. Drives up the road but, does nothing. Like DOESN'T EVEN GET OUT OF THE TRUCK! He just had to look like it was an actual problem! Then, I'm watching, he comes back to the original pole. 20 minutes later, my queue is expired and he says, "my bad". It was my fault all along. It was the one I started with.