do you want to buy a keychain now? it's been 25 years of regret for you but we can fix that today.So that was you?
I always wonder about those surveys that give you the completion code but then still want you to click through to the next page to "complete" the survey. I'm sure I've closed out a window prematurely after getting my code once or twice, and I wonder if that is a real thing and that's what happened to this guy?
thank god for cell phones, cause they can't do that so much anymore, no autodialers allowed, read that somewhere, so it might be bullshit as well
Someone mentioned that in the comments there. I'm wondering if that's what happened, too. It seems more likely that than 40 people sharing a code for a $0.10 survey.
It's those "flair" words that put my teeth on edge. Just be freaking REAL and don't shoot sunshine up my ....ear.
Yup. Because the only people who take customer satisfaction surveys are the people who are pissed at having been put on hold for an hour, so to try to make people happier, they have you do inane shit that just infuriates them more, then can't figure out why people still think your customer service is a fucking joke.
I...do this automatically, no matter what. My first phone job, when I was still in training, one of the leads was walking the floor and talked to my trainer about me cos I was all "No, thank YOU so super much, you have a lovely afternoon!" on every damn call and she thought I might have been a rehire or something. I'm really good at disguising my loathing for everyone when I'm on the phone.
You're also not allowed to be silent for too long or QA will ding you for that because no one is good at estimating time on the phone and they automatically think you've disconnected the call if you don't talk.
I hope they weren't from the survey I did this morning. As soon as I accepted, the right code was already there. I did the actual survey and double checked, but I can see how people would just submit.
Oh, I had one like that the other day. The code was already put in like password dots, but I still did the survey and replaced with the code I got. Weird.
They take me 15-20s apiece, but I imagine others might do them a little faster/more efficiently
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